Vendor onboarding

From commercial terms to your first guaranteed payout. Eight steps, and we tell you exactly what is outstanding at every one of them.

Choose your commercial terms

Agree who carries the service fee, the vendor in full or shared with the merchant, and how quickly you are settled, fast settlement or deferred terms. This is settled before anything is signed.

Sign the Main Service Agreement

You receive the agreement setting out obligations, confidentiality, insurance, intellectual property and the service fee structure.

Submit your documents

Valid commercial registration, valid VAT certificate, and bank account details including IBAN. Brochure and logo optional.

Anti-money-laundering screening

Your CR number, tax ID and company name are screened through our AML compliance provider.

Account set-up and activation

Once screening is passed we register your company details, bank account and the agreed service fee, then set your status to Active.

Training and technical support

We train your team on the platform, the payment process, customer handling and your compliance obligations.

Periodic review

We review vendor activity, transaction history and adherence to AML guidelines and contract terms at regular intervals.

Formal communication

All official notices go through the agreed email addresses or registered mail, so every instruction is traceable.

Typical timeline Most vendors are active within five business days of returning a signed agreement with complete documents.
Still there? For your security, signed-in sessions end automatically after a period of inactivity.